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Ericsson H5321gw - WWAN Connection Failed


johnstray2001

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So, after some further reading of the system logs I think I've identified where the problem may lay:

During PPP negotiation, my device requests an IP address, to which the provider responds with a terminate request. I doubt this would be an account issue as it works perfectly under Windows 10 and Ubuntu 16.10.

Should I be contacting my provider about this, or is this something that can be fixed in MacOS (eg. configs somewhere)??

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Contacted my provider today, and they were very helpful... not...

 

They say that because it's working under Windows and Ubuntu, that it is a compatibility issue with macOS and there is nothing they can do about it.

So maybe it's something in the PPP negotiation script (if there is one). I haven't been able to figure out how to log the PPP data under windows 10 or under ubuntu 16.10 so that I can see if there are any differences (any suggestions? Google only has links for windows 7 [didn't work with win10] and for older versions of Ubuntu [again didn't work])

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FYI: Here is the PPP log from a connection

Mon Feb 13 11:12:30 2017 : Apple Base Script.ccl Version 3.3
Mon Feb 13 11:12:30 2017 : CCLWrite : AT\13
Mon Feb 13 11:12:30 2017 : CCLMatched : OK\13\10
Mon Feb 13 11:12:30 2017 : Initializing device: AT&FE0Q0V1
Mon Feb 13 11:12:30 2017 : CCLWrite : AT&FE0Q0V1\13
Mon Feb 13 11:12:30 2017 : CCLMatched : OK\13\10
Mon Feb 13 11:12:30 2017 : Initializing PDP context: AT+CGDCONT=1,"IP","internet"
Mon Feb 13 11:12:30 2017 : CCLWrite : AT+CGDCONT=1,"IP","internet"\13
Mon Feb 13 11:12:30 2017 : CCLMatched : OK\13\10
Mon Feb 13 11:12:30 2017 : Dialing: ATD*99***1#
Mon Feb 13 11:12:30 2017 : CCLWrite : ATD*99***1#\13
Mon Feb 13 11:12:30 2017 : Waiting for connection
Mon Feb 13 11:12:31 2017 : CCLMatched : CONNECT\13\10
Mon Feb 13 11:12:31 2017 : Connection established
Mon Feb 13 11:12:34 2017 : CCLExit: 0
Mon Feb 13 11:12:34 2017 : Serial connection established.
Mon Feb 13 11:12:34 2017 : using link 0
Mon Feb 13 11:12:34 2017 : Using interface ppp0
Mon Feb 13 11:12:34 2017 : Connect: ppp0 <--> /dev/cu.wwan
Mon Feb 13 11:12:35 2017 : sent [LCP ConfReq id=0x1 <asyncmap 0x0> <magic 0x614daf3c> <pcomp> <accomp>]
Mon Feb 13 11:12:35 2017 : rcvd [LCP ConfReq id=0x3 <auth chap MD5> <accomp> <pcomp> <mru 1500> <asyncmap 0x0> <magic 0x8a60d27d>]
Mon Feb 13 11:12:35 2017 : lcp_reqci: returning CONFACK.
Mon Feb 13 11:12:35 2017 : sent [LCP ConfAck id=0x3 <auth chap MD5> <accomp> <pcomp> <mru 1500> <asyncmap 0x0> <magic 0x8a60d27d>]
Mon Feb 13 11:12:35 2017 : rcvd [LCP ConfAck id=0x1 <asyncmap 0x0> <magic 0x614daf3c> <pcomp> <accomp>]
Mon Feb 13 11:12:35 2017 : rcvd [CHAP Challenge id=0x0 <7edf2cf58afb187156d7c4ade27330a92ecf5c653aeb48e106c7f41d92636019debf8cd5eadb7851b6b7248d425390898eafbc459acba8c166>, name = "Kermit"]
Mon Feb 13 11:12:35 2017 : sent [CHAP Response id=0x0 <ac4085652a3b5eb3dff33770b25f6420>, name = "guest"]
Mon Feb 13 11:12:35 2017 : rcvd [CHAP Success id=0x0 "Congratulations!"]
Mon Feb 13 11:12:35 2017 : CHAP authentication succeeded: Congratulations!
Mon Feb 13 11:12:35 2017 : sent [IPCP ConfReq id=0x1 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns3 0.0.0.0>]
Mon Feb 13 11:12:35 2017 : rcvd [LCP TermReq id=0x1]
Mon Feb 13 11:12:35 2017 : LCP terminated by peer
Mon Feb 13 11:12:35 2017 : sent [LCP TermAck id=0x1]
Mon Feb 13 11:12:38 2017 : Connection terminated.
Mon Feb 13 11:12:38 2017 : CCLWrite : +++
Mon Feb 13 11:12:46 2017 : CCLWrite : ATH\13
Mon Feb 13 11:12:46 2017 : CCLMatched : OK\13\10
Mon Feb 13 11:12:48 2017 : CCLWrite : AT&F\13
Mon Feb 13 11:12:48 2017 : CCLMatched : OK\13\10
Mon Feb 13 11:12:48 2017 : CCLExit: 0
Mon Feb 13 11:12:48 2017 : Serial link disconnected.
Mon Feb 13 11:13:40 2017 : publish_entry SCDSet() failed: Success!
Mon Feb 13 11:13:40 2017 : publish_entry SCDSet() failed: Success!
Mon Feb 13 11:13:42 2017 : Apple Base Script.ccl Version 3.3
Mon Feb 13 11:13:42 2017 : CCLWrite : AT\13
Mon Feb 13 11:13:42 2017 : CCLMatched : OK\13\10
Mon Feb 13 11:13:42 2017 : Initializing device: AT&FE0Q0V1
Mon Feb 13 11:13:42 2017 : CCLWrite : AT&FE0Q0V1\13
Mon Feb 13 11:13:42 2017 : CCLMatched : OK\13\10
Mon Feb 13 11:13:42 2017 : Initializing PDP context: AT+CGDCONT=1,"IP","internet"
Mon Feb 13 11:13:42 2017 : CCLWrite : AT+CGDCONT=1,"IP","internet"\13
Mon Feb 13 11:13:42 2017 : CCLMatched : OK\13\10
Mon Feb 13 11:13:42 2017 : Dialing: ATD*99***1#
Mon Feb 13 11:13:42 2017 : CCLWrite : ATD*99***1#\13
Mon Feb 13 11:13:42 2017 : Waiting for connection
Mon Feb 13 11:13:43 2017 : CCLMatched : CONNECT\13\10
Mon Feb 13 11:13:43 2017 : Connection established
Mon Feb 13 11:13:46 2017 : CCLExit: 0
Mon Feb 13 11:13:46 2017 : Serial connection established.
Mon Feb 13 11:13:46 2017 : using link 0
Mon Feb 13 11:13:46 2017 : Using interface ppp0
Mon Feb 13 11:13:46 2017 : Connect: ppp0 <--> /dev/cu.wwan
Mon Feb 13 11:13:47 2017 : sent [LCP ConfReq id=0x1 <asyncmap 0x0> <magic 0x44f760d0> <pcomp> <accomp>]
Mon Feb 13 11:13:47 2017 : rcvd [LCP ConfReq id=0x3 <auth chap MD5> <accomp> <pcomp> <mru 1500> <asyncmap 0x0> <magic 0x71c1093f>]
Mon Feb 13 11:13:47 2017 : No auth is possible
Mon Feb 13 11:13:47 2017 : lcp_reqci: returning CONFREJ.
Mon Feb 13 11:13:47 2017 : sent [LCP ConfRej id=0x3 <auth chap MD5>]
Mon Feb 13 11:13:47 2017 : rcvd [LCP ConfAck id=0x1 <asyncmap 0x0> <magic 0x44f760d0> <pcomp> <accomp>]
Mon Feb 13 11:13:47 2017 : rcvd [LCP ConfReq id=0x4 <accomp> <pcomp> <mru 1500> <asyncmap 0x0> <magic 0x71c1093f>]
Mon Feb 13 11:13:47 2017 : lcp_reqci: returning CONFACK.
Mon Feb 13 11:13:47 2017 : sent [LCP ConfAck id=0x4 <accomp> <pcomp> <mru 1500> <asyncmap 0x0> <magic 0x71c1093f>]
Mon Feb 13 11:13:47 2017 : sent [IPCP ConfReq id=0x1 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns3 0.0.0.0>]
Mon Feb 13 11:13:47 2017 : rcvd [LCP TermReq id=0x1]
Mon Feb 13 11:13:47 2017 : LCP terminated by peer
Mon Feb 13 11:13:47 2017 : sent [LCP TermAck id=0x1]
Mon Feb 13 11:13:50 2017 : Connection terminated.
Mon Feb 13 11:13:50 2017 : CCLWrite : +++
Mon Feb 13 11:13:58 2017 : CCLWrite : ATH\13
Mon Feb 13 11:13:58 2017 : CCLMatched : OK\13\10
Mon Feb 13 11:14:00 2017 : CCLWrite : AT&F\13
Mon Feb 13 11:14:00 2017 : CCLMatched : OK\13\10
Mon Feb 13 11:14:00 2017 : CCLExit: 0
Mon Feb 13 11:14:00 2017 : Serial link disconnected.

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I just tried manually setting the DNS server in Network Settings, but that didn't seem to make any difference. The log still shows:

 

sent [IPCP ConfReq id=0x1 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns3 0.0.0.0>]
rcvd [LCP TermReq id=0x1]
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