john67 Posted December 29, 2012 Share Posted December 29, 2012 finally got internet and a update box appeared. i updated and get a kernel panic with a box saying "pc needs to be rebooted. press and hold power button untill pc shuts down then repress power button" but all that happens is i get the panic and error box again and again so i re-installed the laptop and not updated but made a note of the availible updates heres the updates mac osx update combined remote desktop client update ilife support itunes airport utility can anyone explain why it is that i get the error or why it wont boot up Link to comment Share on other sites More sharing options...
Administrators Hervé Posted December 29, 2012 Administrators Share Posted December 29, 2012 Which OS version did you install? All updates are safe, except OS X update, which is potentially problematic. For example, updating from 10.6.3 to 10.6.8 or 10.7.3 to 10.7.4/5 without precaution usually results in systematic KP at reboot. On the other hand, it's usually pretty safe to update from early 10.6 to 10.6.7, from 10.7.4 to 10.7.5 or 10.8 to any subsequent versions. What we always recommend is: 1) never us Apple-menu/auto OS X updates but download Combo updates off Apple's web site 2) after combo update execution, do not reboot but re-run EDP kext installation, then reboot Link to comment Share on other sites More sharing options...
john67 Posted December 29, 2012 Author Share Posted December 29, 2012 Which OS version did you install? All updates are safe, except OSX update, which is potentially problematic. 10.6 snow leopard Link to comment Share on other sites More sharing options...
Administrators Hervé Posted December 29, 2012 Administrators Share Posted December 29, 2012 'sounds like you updated to 10.6.8 without re-running EDP prior to reboot. So you know what to do now... Which specific SL version do you initially install? Link to comment Share on other sites More sharing options...
john67 Posted December 29, 2012 Author Share Posted December 29, 2012 10.6.1 im sure. so if i dont update the osx all the other updates should be ok Link to comment Share on other sites More sharing options...
Administrators Hervé Posted December 29, 2012 Administrators Share Posted December 29, 2012 10.6.1? That's not a retail version... How do you install OS X??? Yes, you can install all the other updates, except OS X 10.6.8. For that specific update, download the Combo update, run it BUT before rebooting like specified upon execution, re-run EDP and proceed with kext installation again. then it's safe to reboot into 10.6.8. Link to comment Share on other sites More sharing options...
john67 Posted December 29, 2012 Author Share Posted December 29, 2012 10.6.1? That's not a retail version... How do you install OS X??? might not be i just know its 10.6.* just with dvd its 10.6.1-6.2-sse2-sse3. Link to comment Share on other sites More sharing options...
Administrators Hervé Posted December 29, 2012 Administrators Share Posted December 29, 2012 Mmm, sounds like a well-known distro, you might not be 100% kosher and EDP-compatible... Only 10.6.0 and 10.6.3 are retail versions. I guess newest Apple 10.6.8 SL offering should be too. To get OS X version, do Apple Menu-> About this Mac Link to comment Share on other sites More sharing options...
john67 Posted December 29, 2012 Author Share Posted December 29, 2012 so this isn't a genuine retail disc? i bought from a computer stall in a market near me before christmas Link to comment Share on other sites More sharing options...
john67 Posted December 29, 2012 Author Share Posted December 29, 2012 Mmm, sounds like a well-known distro, you might not be 100% kosher and EDP-compatible... Only 10.6.0 and 10.6.3 are retail versions. I guess newest Apple 10.6.8 SL offering should be too. right il look into the retail disc's thanks for heads up on that Link to comment Share on other sites More sharing options...
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