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Dell XPS 9370: no graphics acceleration on UHD620


tazorro

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Given that XPS 9370 is a laptop you had fully working under Catalina, how did you end up with:

  1. SMBIOS of Kaby Lake iMac18,3 desktop Mac?
  2. a totally unsuitable and useless headless (meaning no output video port) KBL framebuffer layout 0x59120003?
ID: 59120003, STOLEN: 0 bytes, FBMEM: 0 bytes, VRAM: 1536 MB, Flags: 0x00001000
TOTAL STOLEN: 1 MB, TOTAL CURSOR: 0 bytes, MAX STOLEN: 1 MB, MAX OVERALL: 1 MB
Model name: Intel HD Graphics KBL
Camellia: CamelliaDisabled (0), Freq: 1388 Hz, FreqMax: 1388 Hz
Mobile: 1, PipeCount: 0, PortCount: 0, FBMemoryCount: 0

 

You need to go back to those settings you had in your previous build and that you posted at the bottom of the previous page.

 

Please note that seeing UHD 620 reported with 31MB VRAM means you have no graphics acceleration. When graphics acceleration is in place, UHD620 graphics gets reported with 1526MB VRAM. Why you've ended up with a totally different setup is a mystery only you can explain. All you really had to do was upgrade your Catalina build and retain the same graphics settings. You know what to do now...

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