LyonLeBrun Posted September 10, 2020 Share Posted September 10, 2020 [Not sure where to report this] 1. Clicking on any of the three "featured articles" ("MacOS Catalina 10.15.6 is out", "Driver for Realtek RTS Card Readers", or "Broadcom BCM4350 Wireless Cards") on the home page gives this message: Quote Sorry, there is a problem Something went wrong. Please try again. Error code: EX0 2. Going to Report Bug -> Forum Bug gives this message: Quote Sorry, there is a problem We could not locate the item you are trying to view. Error code: 2T254/2 Thanks for this great forum... Link to comment Share on other sites More sharing options...
LyonLeBrun Posted September 10, 2020 Author Share Posted September 10, 2020 Also... 3. Categories -> Feedback gives this error: Quote Sorry, there is a problem We could not locate the item you are trying to view. Error code: 2F176/1 Thanks. Link to comment Share on other sites More sharing options...
Administrators Hervé Posted September 10, 2020 Administrators Share Posted September 10, 2020 Works perfectly for me and several others. Verified this from Safari/Edge/Chrome/Brave, on my E6230 Hack + a couple of Windows PCs, logged in and not. I suggest you clear your browser(s)'s cache and retry. Link to comment Share on other sites More sharing options...
LyonLeBrun Posted September 10, 2020 Author Share Posted September 10, 2020 Curiouser and curiouser... When I sign off, can go to those three home-page articles. But when signed on (using Firefox and Safari on macOS 10.15.5) I get those error messages. I have tried refreshing browser/force reloading. But... I still see those errors for the other links: (I used Chrome, was signed off, used Force Reload) * Categories -> Feedback https://osxlatitude.com/bugtracker/forums/ * Report Bug -> Forum bug https://osxlatitude.com/bugtracker/forums/ What other information could I provide? Thanks. Link to comment Share on other sites More sharing options...
Administrators Hervé Posted September 10, 2020 Administrators Share Posted September 10, 2020 It's an issue local to your computer/Internet connection; check your network and/or browser settings, security filters, that sort of things. Link to comment Share on other sites More sharing options...
Administrators Leon Posted September 11, 2020 Administrators Share Posted September 11, 2020 I would say its a cookie problem .. try in a inconito browser.. Link to comment Share on other sites More sharing options...
LyonLeBrun Posted September 11, 2020 Author Share Posted September 11, 2020 It does seem to happen when I am logged in. Here is more troubleshooting info... I logged out of OSXLatitude. I then went into Firefox preferences and removed all cookies for "OSXLatitude". I was able to go to the front page and then click through to the Catalina 10.15.6 article as expected. I then logged into my account on OSXLatitude. I went back to the home page, and clicked the Catalina 10.15.6 article. The info below comes from Firefox 80.0 Network inspector and shows the request for that link. What other information could I provide? Many thanks. Disable Cache 16 requests 1.13 MB / 54.14 KB transferred Finish: 1.86 s DOMContentLoaded: 1.69 s load: 1.75 s GET https://osxlatitude.com/articles/news/macos-catalina-10156-is-out-r22/ Status500 Internal Server Error VersionHTTP/2 Transferred47.44 KB (46.73 KB size) Referrer Policyno-referrer-when-downgrade alt-svc h3-27=":443"; ma=86400, h3-28=":443"; ma=86400, h3-29=":443"; ma=86400 cache-control no-store, no-cache, must-revalidate cf-cache-status DYNAMIC cf-ray 5d12165318ddf049-EWR cf-request-id 051f2c47ef0000f0498ca17200000001 content-type text/html;charset=UTF-8 date Fri, 11 Sep 2020 14:30:33 GMT expect-ct max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct" expires Thu, 19 Nov 1981 08:52:00 GMT pragma no-cache server cloudflare strict-transport-security max-age=2592000; includeSubDomains; preload vary cookie, Accept-Encoding X-Firefox-Spdy h2 x-frame-options sameorigin x-ips-loggedin 1 x-xss-protection 0 Accept text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8 Accept-Encoding gzip, deflate, br Accept-Language en-US,en;q=0.5 Connection keep-alive Cookie __cfduid=dcc095e7b945d7b15b78532a81539a3a31599834579; ips4_IPSSessionFront=j8cbrjlpp9g8i1sdeaveq9pccb; ips4_guestTime=1599834619; ips4_ipsTimezone=America/New_York; ips4_hasJS=true; ips4_device_key=5a22414c1f28b076f9d3d72ff6ef402a; ips4_member_id=135780; ips4_loggedIn=1 Host osxlatitude.com Referer https://osxlatitude.com/?_fromLogin=1 TE [ ... this little bit left off the "code" section ... ] Trailers Upgrade-Insecure-Requests 1 User-Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:80.0) Gecko/20100101 Firefox/80.0 Link to comment Share on other sites More sharing options...
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