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Home page links are broken

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[Not sure where to report this]

 

1. Clicking on any of the three "featured articles" ("MacOS Catalina 10.15.6 is out", "Driver for Realtek RTS Card Readers", or "Broadcom BCM4350 Wireless Cards") on the home page gives this message:
 

Quote

 

Sorry, there is a problem

Something went wrong. Please try again.

Error code: EX0

 

 

2. Going to Report Bug -> Forum Bug gives this message:
 

Quote

 

Sorry, there is a problem

We could not locate the item you are trying to view.

Error code: 2T254/2

 

 

Thanks for this great forum...

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Also...

3. Categories -> Feedback gives this error:
 

Quote

 

Sorry, there is a problem

We could not locate the item you are trying to view.

Error code: 2F176/1

 

Thanks.

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Works perfectly for me and several others. Verified this from Safari/Edge/Chrome/Brave, on my E6230 Hack + a couple of Windows PCs, logged in and not.

 

I suggest you clear your browser(s)'s cache and retry.

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Curiouser and curiouser...

 

When I sign off, can go to those three home-page articles. But when signed on (using Firefox and Safari on macOS 10.15.5) I get those error messages. I have tried refreshing browser/force reloading.

 

But... I still see those errors for the other links: (I used Chrome,  was signed off, used Force Reload)

 

* Categories -> Feedback  https://osxlatitude.com/bugtracker/forums/

* Report Bug -> Forum bug https://osxlatitude.com/bugtracker/forums/


What other information could I provide? Thanks.

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It's an issue local to your computer/Internet connection; check your network and/or browser settings, security filters, that sort of things.

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I would say its a cookie problem .. try in a inconito browser.. 

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It does seem to happen when I am logged in. Here is more troubleshooting info...

 

I logged out of OSXLatitude. I then went into Firefox preferences and removed all cookies for "OSXLatitude". I was able to go to the front page and then click through to the Catalina 10.15.6 article as expected.

 

I then logged into my account on OSXLatitude. I went back to the home page, and clicked the Catalina 10.15.6 article. The info below comes from Firefox 80.0 Network inspector and shows the request for that link.

 

What other information could I provide? Many thanks.


 

Disable Cache
16 requests
1.13 MB / 54.14 KB transferred
Finish: 1.86 s
DOMContentLoaded: 1.69 s
load: 1.75 s
    
GET
    https://osxlatitude.com/articles/news/macos-catalina-10156-is-out-r22/
Status500
Internal Server Error
VersionHTTP/2
Transferred47.44 KB (46.73 KB size)
Referrer Policyno-referrer-when-downgrade

    
alt-svc
    h3-27=":443"; ma=86400, h3-28=":443"; ma=86400, h3-29=":443"; ma=86400
cache-control
    no-store, no-cache, must-revalidate
cf-cache-status
    DYNAMIC
cf-ray
    5d12165318ddf049-EWR
cf-request-id
    051f2c47ef0000f0498ca17200000001
content-type
    text/html;charset=UTF-8
date
    Fri, 11 Sep 2020 14:30:33 GMT
expect-ct
    max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
expires
    Thu, 19 Nov 1981 08:52:00 GMT
pragma
    no-cache
server
    cloudflare
strict-transport-security
    max-age=2592000; includeSubDomains; preload
vary
    cookie, Accept-Encoding
X-Firefox-Spdy
    h2
x-frame-options
    sameorigin
x-ips-loggedin
    1
x-xss-protection
    0
    
Accept
    text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
Accept-Encoding
    gzip, deflate, br
Accept-Language
    en-US,en;q=0.5
Connection
    keep-alive
Cookie
    __cfduid=dcc095e7b945d7b15b78532a81539a3a31599834579; ips4_IPSSessionFront=j8cbrjlpp9g8i1sdeaveq9pccb; ips4_guestTime=1599834619; ips4_ipsTimezone=America/New_York; ips4_hasJS=true; ips4_device_key=5a22414c1f28b076f9d3d72ff6ef402a; ips4_member_id=135780; ips4_loggedIn=1
Host
    osxlatitude.com
Referer
    https://osxlatitude.com/?_fromLogin=1
TE

[ ... this little bit left off the "code" section ... ]
    Trailers
Upgrade-Insecure-Requests
    1
User-Agent
    Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:80.0) Gecko/20100101 Firefox/80.0

 

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