viking1304 Posted December 2, 2021 Share Posted December 2, 2021 Everything works great, but for some strange reason if I try to open any article on homepage I am always getting this error: Sorry, there is a problem Something went wrong. Please try again. I can't access any of those links: Link to comment Share on other sites More sharing options...
Administrators Hervé Posted December 2, 2021 Administrators Share Posted December 2, 2021 Must be a problem at your end. Verified access from 3 x different Hacks under High Sierra/Big Sur/Monterey logged in and logged out, 2 x different Apple Macs (Ok, all 5 on same home network) and from 2 x different iPhones, each on a different 4G telco/network (wifi disabled). Not a single issue for the given pages. Try and clear your browser cache maybe. Link to comment Share on other sites More sharing options...
Moderators Jake Lo Posted December 2, 2021 Moderators Share Posted December 2, 2021 @Hervé Could be you have different permissions, I too have the same error as viking1304. Tested on Chrome and Safari. Cache cleared as well. Link to comment Share on other sites More sharing options...
Administrators Hervé Posted December 2, 2021 Administrators Share Posted December 2, 2021 That's why I checked logged in and logged out. Made no difference. I've checked the forum/articles permissions settings and all appears in order. Tested again on my E7270: cleared Safari cache went to OSXL Home page can access both of there above articles Link to comment Share on other sites More sharing options...
Moderators Jake Lo Posted December 2, 2021 Moderators Share Posted December 2, 2021 Hmm, odd. If I signed out, I can access it, but when I sign back in, I'll get that error. Link to comment Share on other sites More sharing options...
Administrators Hervé Posted December 2, 2021 Administrators Share Posted December 2, 2021 Ok, I've changed 1 permission; how about now? Link to comment Share on other sites More sharing options...
Moderators Jake Lo Posted December 2, 2021 Moderators Share Posted December 2, 2021 Nope, still not working. With the article page open and then sign in. As soon as I sign it, the page error out. Link to comment Share on other sites More sharing options...
viking1304 Posted December 3, 2021 Author Share Posted December 3, 2021 As Jake wrote, as soon as I log out, article appears. Link to comment Share on other sites More sharing options...
viking1304 Posted December 3, 2021 Author Share Posted December 3, 2021 @Hervé as you can see in attached screenshots, there is an error 500 in console and network (in Brave and Safari). Since that is an internal server error I can't help you more than this. I just noticed one thing when I am not logged in and page works (last screenshot). There is an additional line in console: "Service worker installed". Address is "index.php?app=core&module=system&controller=serviceworker&v=77d9e467eb1638513812&type=front". I am not sure if it helps. btw. I always have at least 5 browsers (Safari, Brave, Chrome, Edge, Firefox) on every computer that I have, since I constantly test my websites (I am a web developer). I am mostly using private/incognito for testing in order to avoid any caching issues. Link to comment Share on other sites More sharing options...
Administrators Hervé Posted December 3, 2021 Administrators Share Posted December 3, 2021 Ok, I created a temp test account and was able to reproduce the problem. However, after going through the set of sections Articles/Guides/News/OSXL, I was able to access all Articles without further actions. However, no such chance with News and an error message stating that the pages are missing was returned. I have absolutely no idea what the issue is here... Maybe an index problem. Link to comment Share on other sites More sharing options...
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