Jump to content

I can't access any of the articles on homepage


viking1304
 Share

Recommended Posts

  • Administrators

Must be a problem at your end. Verified access from 3 x different Hacks under High Sierra/Big Sur/Monterey logged in and logged out, 2 x different Apple Macs (Ok, all 5 on same home network) and from 2 x different iPhones, each on a different 4G telco/network (wifi disabled). Not a single issue for the given pages. Try and clear your browser cache maybe.

Link to comment
Share on other sites

  • Administrators

That's why I checked logged in and logged out. Made no difference. I've checked the forum/articles permissions settings and all appears in order.

 

Tested again on my E7270:

  1. cleared Safari cache
  2. went to OSXL Home page
  3. can access both of there above articles

 

Safari_cache.jpg

 

BCM4350_article.jpg

 

CardReader_article.jpg

Link to comment
Share on other sites

@Hervé as you can see in attached screenshots, there is an error 500 in console and network (in Brave and Safari). Since that is an internal server error I can't help you more than this. :(

 

I just noticed one thing when I am not logged in and page works (last screenshot). There is an additional line in console: "Service worker installed". Address is "index.php?app=core&module=system&controller=serviceworker&v=77d9e467eb1638513812&type=front". I am not sure if it helps.

 

btw. I always have at least 5 browsers (Safari, Brave, Chrome, Edge, Firefox) on every computer that I have, since I constantly test my websites (I am a web developer). I am mostly using private/incognito for testing in order to avoid any caching issues.

 

image.thumb.png.5ec061b02c20d235dd996996278d8f1a.png

 

image.thumb.png.8e467ffc80f4e8c79ade9b74a2c4e1e9.png

 

image.thumb.png.0c6394f910af729a4f519e053877e665.png

 

image.thumb.png.41f1d66cba53656d8dbd49ff4988c5ac.png

 

image.thumb.png.c13b27ebbe3823546c439bc9ce1ff151.png

Link to comment
Share on other sites

  • Administrators

Ok, I created a temp test account and was able to reproduce the problem. However, after going through the set of sections Articles/Guides/News/OSXL, I was able to access all Articles without further actions.

All_categories.jpg

 

However, no such chance with News and an error message stating that the pages are missing was returned. I have absolutely no idea what the issue is here... Maybe an index problem.

Page_missing.jpg

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...