dpw95 Posted January 15, 2016 Share Posted January 15, 2016 Thanks to the guidance of some amazing forum members to the thread below, I was able to get El Capitan installed on my Latitude E5530. Link: https://osxlatitude.com/index.php?/topic/8592-solved-dell-latitude-e5530-el-capitan-success/ One thing I discovered is that the integrated webcam isn't recognized. Has anyone had success in getting this to work? When I had Yosemite on this same unit previously, the webcam was immediately available post-install. Any tips or tricks that worked for you for this? Link to comment Share on other sites More sharing options...
Moderators Jake Lo Posted January 15, 2016 Moderators Share Posted January 15, 2016 The problem is with the way El Capitan is handling USB. You can find more information here. Link to comment Share on other sites More sharing options...
dpw95 Posted January 19, 2016 Author Share Posted January 19, 2016 Thanks for checking in on this one Jake. To verify, the El Capitan USB issue would have some relationship to the integrated/internal webcam? Link to comment Share on other sites More sharing options...
Administrators Hervé Posted January 19, 2016 Administrators Share Posted January 19, 2016 Yes, because webcams are connected through an internal USB port. Link to comment Share on other sites More sharing options...
dpw95 Posted May 23, 2016 Author Share Posted May 23, 2016 All these months later, I haven't been able to get anywhere with this. Are there updated steps known to take to get the integrated web cam to work again since we last touched on this? Link to comment Share on other sites More sharing options...
Administrators Hervé Posted May 23, 2016 Administrators Share Posted May 23, 2016 If you have no USB-related issue, then you're probably in the presence of an unsupported model and there's little you can do about it. But it's difficult to say much really since you've provided no info on webcam model, no IOReg output and no SysProfiler output. So, basically, we just don't know what you have... Link to comment Share on other sites More sharing options...
dpw95 Posted May 23, 2016 Author Share Posted May 23, 2016 Let me see what I can retrieve for that. Nobody has asked for that information before now. Link to comment Share on other sites More sharing options...
dpw95 Posted June 17, 2016 Author Share Posted June 17, 2016 Sorry for the delay on this Hervé & company.... With your reference to IOReg and SysProfiler output, are there steps published on the site here somewhere which will guide me through how to pull that information? As for the camera model, Dell's web site shows that this computer's web camera is Dell part # Y4TWT. I'm wondering if I might need to reinstall Yosemite (where the web cam was detected & working) in order to be able to see how it is listed in System Information if that is the detail for which you're looking for this piece. Link to comment Share on other sites More sharing options...
Administrators Hervé Posted June 17, 2016 Administrators Share Posted June 17, 2016 SysProfiler is available through: 1) Apple menu -> About this Mac -> System Report or 2) CMD-Apple Menu -> System information Post the details listed for your Webcam (take a screenshot or post the vendor + device id). Link to comment Share on other sites More sharing options...
dpw95 Posted June 18, 2016 Author Share Posted June 18, 2016 Before with El Capitan, under System Information > Hardware > Camera, it would say that no devices were found. I went ahead and did a clean install of Yosemite. Going back to System Information > Hardware > Camera, the following is populated for the integrated web cam: Laptop_Integrated_Webcam_E4HD: Model ID: UVC Camera VendorID_3141 ProductID_25739 Unique ID: 0x1a1500000c45648b Link to comment Share on other sites More sharing options...
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